A panel of facilities management services providers who can deliver a range of management, technical and non-technical services to eligible government agencies.
6 April 2018 - Facilities management services contract announcement
Agencies should use this contract if their property portfolio is primarily non-operational. This is defined as:
The contract is not intended to be used solely for operational areas, however if a small proportion of an agency’s property portfolio is operational, facilities management services for this can also be included under this AoG solution.
The following services for reactive maintenance and planned preventive maintenance (including some minor works) are in scope.
Detailed scope definitions are available to agencies with a login.
Scope definitions (agency login required)
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This section contains information which may be commercially sensitive and should not be shared publicly.
This contract is not intended to cover facilities management services for operational areas such as correctional facilities, educational facilities, or laboratories.
The following services are also out of scope of the contract.
Agencies will participate in this contract by completing a secondary procurement process with the providers on the panel. The contract provides sufficient scope and flexibility to allow each agency to define the facilities management services it specifically requires for its sites.
Facilities management guidance
This contract provides agencies with flexible, quick and easy access to facilities management-related services through a clear contract framework, value for money arrangements and reliable, timely and consistent service delivery. Agencies will have opportunities for cost and non-cost efficiencies. The contract will be focused on continuous improvement through robust contract management, data gathering and benchmarking.
This contract aims to:
Agencies will also benefit from:
Agencies who participate in the facilities management services contract don't need to go through a full procurement process of their own, which saves time, effort and cost.
Participating agencies can gain a number of efficiencies through the utilisation of best practice facilities management strategies e.g. asset life cycle management and the introduction of planned preventative maintenance methodologies and a reduction in both the costs and volume of reactive work.
We have negotiated favourable rates with the panel providers which will deliver agencies with savings against standard market rates. These savings can further be increased through a contestable secondary procurement process by individual agencies.
Participating agencies should expect savings of around 12.4% on reactive maintenance services, depending on the selected provider. This savings percentage is based on a comparison of proposed AoG and non-AoG rates for a range of specified technical reactive maintenance services. Providers were requested to provide both rates in their response to the RFP. The savings from the appointed providers ranged from 2.3% - 27.5%, with an average of 12.4%.
This information can be used to get a general sense of the immediate cost savings agencies can expect through use of the panel. The secondary procurement process allows for providers to submit lower rates for technical reactive maintenance services than specified in their proposals. This will act to ensure competitive pressure is maintained on pricing throughout the life of the AoG facilities management services solution. This is a key feature to ensure the projected financial benefits materialise.
Value-added services are the free or low-cost services offered by the providers that supplement a participating agency’s engagement with that provider.
All providers offer various value-added services. Participating agencies have the flexibility to engage these features as and when appropriate. Examples include:
Further information can be found on the providers page.
Facilities management services providers
Most AoG contracts include an administration fee. This fee is a simple, effective and transparent way of recovering the cost of developing, sourcing, implementing and managing AoG contracts.
Rates in this contract include an administration fee of 1.5%.
Providers collect the administration fee and pass it on to MBIE - agencies don't need to make any payments to MBIE.
To be able to purchase from this contract agencies and schools first need to join.
Each participant in this contract has responsibilities that they must meet as part of that contract.