The purpose of this privacy statement is to let users of the Ministry of Business, Innovation and Employment’s (the Ministry’s) New Zealand Government Procurement website know when we collect personal information and what we do with it.
We will not use or share personal information collected, except as set out in this statement (or otherwise permitted or required by law).
This privacy statement applies to personal information collected through this website: www.procurement.govt.nz
You may choose to voluntarily provide personal information through this website (e.g. in a feedback form). This information will be viewable by website administrators, and Ministry staff.
You may also choose to create an agency account to access restricted information on this website. If you do, you will be required to provide complete, accurate and correct personal information as part of the registration process.
When you provide personal information, it will be held by the Ministry. It may be stored or accessed on behalf of the Ministry by authorised third parties (such as third-party contractors) to the extent that is necessary, for example, for them to work on this website. We will store and keep your personal information secure in accordance with the Privacy Act 2020, and third parties will be subject to the Ministry’s information security and privacy requirements.
When you subscribe to one of our alerts or newsletters, the details you provide may be stored in a secure third-party database (for example, Microsoft Dynamics).
As part of the Ministry’s commitment to providing the best possible service to our customers, and to improve our interactions with you, we may also collect personal information through our electronic interactions with you when we send you emails or other electronic communications.
You can update your contact details at any time by returning to the subscribe page on our website.
You can unsubscribe by using the unsubscribe link on any newsletter you receive from us. When you unsubscribe, your details will be deleted from the database.
We will generally only use personal information provided to us for the purpose you provided it. We may also use personal information provided to us for other reasons permitted under the Privacy Act 2020 (with your consent, for a directly related purpose, or where the law permits or requires it).
The Ministry will only retain personal information as long as it is required for the purposes for which the information may lawfully be used.
Where any information provided (which may include personal information) to or through this website constitute public records, it will be retained to the extent required by the Public Records Act 2005.
The Ministry may be required to disclose information (which may include personal information) under the Official Information Act 1982 or to a Parliamentary Select Committee or Parliament in response to a Parliamentary Question.
As part of the Ministry’s commitment to providing the best possible service to our customers we record all telephone calls answered in our contact centre. This helps us to identify ways that we can provide you with a better service.
We record calls:
We understand your personal information is important to you, and we are committed to protecting your privacy. We store the recordings securely for two years and destroy them after this period.
Unless we have lawful reason for withholding this information, it will be made available if you request access to a transcript of your call by contacting us.
You have the right to:
If the Ministry has a good reason for refusing a request for correction, you are entitled to request that a statement be attached to the information that a correction was sought but not made.
If you want to check personal information that we hold about you, or for any other privacy questions, contact us.
For more information on the privacy laws in New Zealand and contact details for the Office of the Privacy Commissioner, please visit their website.
We may collect statistical information about your visit to help us improve this site. This information is aggregated and non-personally identifying. It includes:
The statistical information referred to above will be viewable by site administrators and certain other MBIE staff. It may also be shared with other government agencies.
Browser or ‘web’ cookies are small text files that are sent by a website and stored on your computer's hard drive to collect information about how you browse the website.
You can manually disable cookies at any time – check your browser's 'Help' to find out how (disabling cookies will not affect your ability to use this website).
Ministry websites have security measures in place to prevent the loss, misuse and alteration of information under our control. In order to maintain the cyber security of Ministry systems and information, Ministry systems are subject to ongoing monitoring (including activity logging), analysis and auditing.
We may use information about your use of our websites and other IT systems to prevent unauthorised access or attacks on these systems or to resolve such events. We may use this information even if you are not involved in such activity.
The Ministry may utilise services from one or more third-party suppliers to monitor or maintain the cyber security of its systems and information. These third-party suppliers will have access to monitoring and logging information as well as information processed on Ministry websites and other IT systems.