Rental vehicles

What's covered

This All-of-Government (AoG) Rental vehicles contract has two categories.

• General rentals: provides passenger vehicles with up to nine seats. Charged on a per day basis.
• Commercial rentals: provides passenger vehicles with ten or eleven seats. It also includes other goods vehicles. Charged on a per day basis.

Each category features:

• booking and managing domestic rental vehicle hire
• competitive and transparent pricing, applied at point-of-sale
• competitively priced insurance options
• account management
• reporting.

What's not covered

All categories: 

International hire rates.

There are other AoG contracts that cover vehicle purchase, fleet management, and travel management services.

Motor vehicles

Fleet management services

Travel management services

Less than one-day rentals:

This contract previously included a less-than-one-day rentals subcategory, including car-sharing services. These services are no longer covered under this contract.

How it works

General rentals and commercial rentals

Agencies can rent vehicles from any provider on the panel that meets their needs. You’re encouraged to have separate service orders with each of the panel providers to enable full flexibility.

At the time of hiring, you can assess the difference between services under ‘Rental vehicles providers services comparison’ on the Using the rental vehicles contract page.

Rental vehicles providers services comparison

Agencies can rent vehicles from any provider on the panel that meets their needs. They can have separate service orders with each of the panel providers if needed.

More information on Using the rental vehicles contract

Each provider’s offerings in this category are different. Refer to the services comparison and agency guide under the contract resources section for more information (an agency login is needed to access this section).

Contract resources

Features and benefits

The rental vehicles contract offers:

• low-emission vehicles priced comparably to petrol and diesel alternatives
• increased savings for agencies compared to the previous contract
• a wider range of light commercial vehicles through the four panel providers - like utility vehicles, minibuses, cargo vans, and trucks that require a car licence only.

Reducing carbon emissions from rental vehicles

This rental vehicles contract allows for savings and flexibility in the form of:

• pre-negotiated pricing, terms and conditions which means agencies do not have to run a full procurement process to find a preferred provider or sub-panel
• ability to book with one or multiple panel providers to best meet your agency’s needs
• removed or reduced fees for airport-pick up, one-way hire, delivery and collection, for further savings
• free consolidated invoicing for improved contract management and time savings:
  • monthly invoicing with a breakdown of charges and services, or
  • use a Travel Management Services (TMS) supplier to handle invoicing.
• a choice of booking methods, either:
  • direct with the provider via website, mobile application or online booking tool
  • via a TMS supplier.

Savings and costs

Savings

Agencies who participate in the rental vehicles contract don't need to go through a full procurement process of their own, which saves time, effort and cost. Estimates show participating agencies save an average of 7-40% compared to market rates through the contract.

The documents in the contract resources section provide high-level pricing comparisons across providers' AoG daily hire rates. An agency login is needed to access this section.

Contract resources

Cost recovery

Most AoG contracts include an administration fee. This fee is a simple, effective and transparent way of recovering the cost of developing, sourcing, implementing and managing AoG contracts.

Rates in this contract include an administration fee of 1.5% of the total hire spend. This is not applied to extras like one-way fees, pick-up and delivery fees, refuelling or accessories.

Providers collect the administration fee and pass it on to MBIE – agencies don't need to make any payments to MBIE.

Joining this contract

To hire rental vehicles from this contract, your agency or school first needs to join.

If this is the first AoG contract your organisation is joining, you’ll need to:

• check if you’re eligible to join
• sign a non-disclosure agreement
• create a RealMe login (to access the joining documents below).

Find more detail on these three steps at Joining AoG contracts.

Joining AoG contracts

Once you have completed this process, or if you’ve joined AoG contracts before, the next step is to read the Memorandum of Understanding (MoU) for this particular contract.

If your agency agrees to the terms of the MoU, sign and submit the online joining form. The MoU and joining form are in the Joining documents section below. You need an agency login to access it.

Once we receive your joining form, we’ll be in touch to confirm that your agency or school is participating in the contract.

You can then hire rental vehicles using this contract.

Joining documents