The All-of-Government (AoG) Fleet management services contract offers services from established, experienced and specialised providers, including fleet maintenance, safety and utilisation services.
The fleet management contract includes 6 categories of services with more than 27 sub services for agencies.
Providers work with your agency to keep your fleet running smoothly and efficiently. The suite of services under this category aim to achieve this by:
This category includes management of:
Providers help ensure all vehicles and drivers adhere to legal, regulatory and safety standards. The goal is to reduce risks, avoid fines, and ensure smooth operations by making sure the fleet complies with relevant laws and standards. This category includes management of:
These services help handle any accidents involving your fleet. It covers the immediate response and documentation, coordinating repairs, managing insurance claims, and analysing accident data to identify trends and prevent future incidents. Effective accident management minimises downtime, reduces costs, and ensures the safety of drivers and assets. Also included is:
Telematics involves the use of hardware and software to collect, transmit, and analyse data from vehicles in real time. This system provides detailed insights into vehicle location, driver behaviour, fuel consumption and engine diagnostics. This includes:
Effective oversight and optimisation of your agency’s fleet. This involves tracking the lifecycle of each vehicle, from acquisition to disposal ensuring maximum utilisation and value. This includes:
Under this contract, agencies can lease vehicles under an operating lease. Agencies can select a vehicle, how long they want to lease it for, and how many kilometres they will travel with the vehicle. Agencies can hand the vehicle back or replace it with a new one at the end of the term.
There are other AoG contracts and resources that you can use to access the following services on their own.
To use the Fleet management services contract, your agency or school must join first.
There are 11 providers on the panel covering a range of services. You can use any of the providers on the panel based on your organisation’s approach to fleet management. You can have sole supplier for all your needs or mix and match between them.
The contract provides enough scope and flexibility to allow each agency to define the services it requires to manage their fleet.
You can access the master services agreement and rate card from providers once you’ve joined the contract.
The AoG Fleet management services contract is flexible enough to suit your agency’s needs. High quality parts, labour, materials, equipment, and all necessary related services can all be accessed using the contract.
The contract aims to:
Agencies will also benefit from:
The contract can also help with achieving broader outcomes considerations, such as emissions reduction targets and waste reduction.
These can be tracked through metrics like:
Each provider’s range of services and offerings are different, so review their profiles or reach out to them directly for more information.
Fleet management services providers
Agencies who participate in the Fleet Management Services contract don't need to go through a full procurement process of their own, which saves time, effort and cost.
Agencies can save on average 17% on packaged management fees. This percentage is based on a comparison between providers’ average total management market rates (supplied at the time of this contract going to market) and the AoG rates of the proposed panel. This depends on the chosen providers, the agencies fleet needs, and the mix of services selected. Actual savings may differ.
This contract tracks the amount saved for agencies by providers through reducing invoiced costs on items such as maintenance and repairs.
As this is a new AoG contract, the first year will be spent establishing a baseline of the total cost for agencies to run their fleets, so we can see which areas to focus on in the future.
Most AoG contracts include an administration fee. This fee is a simple, effective and transparent way of recovering the cost of developing, sourcing, implementing and managing AoG contracts.
This contract includes an administration fee of 1.5%.
Exclusion for collecting administration fee will apply to:
Providers collect the administration fee and pass it on to MBIE. Agencies don't need to make any payments to MBIE.
To purchase from this contract, your agency or school first needs to join.
If this is the first AoG contract your agency or school is joining, you’ll need to:
Find more detail on these 3 steps at ‘Joining AoG contracts’.
Once you have completed this process, or if you’ve joined AoG contracts before, the next step is to read the Memorandum of Understanding (MoU) for the AoG Fleet management services contract.
If your agency agrees to the terms of the MoU, sign and submit the online joining form or joining letter PDF. These documents are in the Joining documents section below. You need an agency login to access it.
Once we receive your joining form, we’ll be in touch to confirm that your agency or school has been approved to participate in this contract.
You can then purchase fleet management services using this contract.
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This section contains information which may be commercially sensitive and should not be shared publicly.
Each party has responsibilities they must meet as part of every AoG contract.