Start by working out your service requirements and what you have the capability to do in-house.
Define whether your requirement is for a specific project or campaign, or whether you’re looking for a long-term partnership arrangement to deliver across multiple projects over a period of time.
You can choose to approach a supplier directly or shortlist several suppliers for a secondary selection process.
In making this decision consider the budget, timeframes and specific nature of the brief or campaign, any existing or past relationships, as well as any internal financial delegations and processes your agency may have.
Read the Guide to Selecting Providers in the contract resources section for detailed guidance on the selection process.
Before work can begin, a ASO needs to be completed and signed by both your agency and the supplier. If you select multiple suppliers a separate ASO will need to be completed with each.
All other documentation (including briefs, reverse briefs, cost estimates, and variations) can be referenced or attached as appendices for purposes of audit, invoicing, and reporting.
Provide a written brief for every piece of work so that everyone is clear about what your objectives and expected outcomes are.
For larger projects or campaigns you might want to follow up the written brief with a meeting to discuss.
Your provider is required to send you a survey to complete within 10 days of the engagement being completed. It is important that you complete this so that we can continue to monitor the performance of the panel. Please get in touch with us if you have any questions.End of process
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