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Banking services

Part of: Finance All-of-Government

An All-of-Government panel of five banking services providers covering Crown Transactional banking services, foreign exchange services, payment services, and card services.

Key details


Current View dates Expires 30/06/2023



Lead agency

Ministry of Business, Innovation and Employment

What's covered

The AoG banking services solution encompasses four banking services sub-categories.

Crown Transactional Banking ServicesForeign Exchange ServicesPayment ServicesCard Services
Transactional bank account services including Crown, departmental, trust and foreign exchange accounts International direct credits (ACH) Merchant facilities for accepting Visa, MasterCard and UnionPay credit and debit cards Card facility:
  • credit cards
  • stored value cards
  • travel cards
  • virtual cards
Transaction processing, payments and settlements Telegraphic Transfers (TTs)/
International Money Transfers (IMTs)
Online gateway for accepting inward payments online Expense Management System (EMS)
The Crown’s Consolidated Cash Management Process International drafts Over the counter bill pay  
Direct debit initiator authorities Foreign currency cash Remittance processing  

What’s not covered

Crown Transactional banking services is only available to core agencies subject to the Crown’s Consolidated Cash Management process as listed here.

Banking services list of core agencies

How it works

All agencies are eligible for card services, foreign exchange services, and payment services as detailed on the providers page.

Banking services providers

Only core agencies are eligible for Crown Transactional banking services.

Features and benefits

The AoG banking services solution offers a range of services and benefits for eligible government agencies including:

  • Contracts that provide excellent value for money for all banking services sub-categories delivering significant cost savings for government agencies.
  • Flexible service and pricing models which enables participating agencies to continuously optimise their banking services.
  • Innovative banking service solution with a framework to enable future innovation to deliver ongoing value to government, business and the New Zealand public.
  • Robust commercial contracts with transparent costs and terms and conditions providing a balanced legal risk profile for both participating agencies and providers.
  • Clearly defined consistent service levels ensuring services are available, reliable and of high quality.
  • High quality support service through self-service portals and call centres.
  • Reduced procurement effort for government agencies to secure value for money for banking services.
  • Initiatives to support broader outcomes

Banking services broader outcomes

Savings and costs


Savings vary across sub-categories and will depend on an agency’s banking services purchasing profile and specific requirements.

We strongly recommend you read all services agreements thoroughly and assess the pricing offering together with the overall services being offered, functionalities, service levels, helpdesk support and value adds described in the services agreements.


Most AoG contracts include an administration fee. This fee is a simple, effective and transparent way of recovering the cost of developing, sourcing, implementing and managing AoG contracts.

For efficiency of administration, the AoG Banking Services administration fee will be collected through the Crown Transactional Banking Services contract. More information on this will be provided directly to your agency

Suppliers collect the administration fee and pass it on to MBIE - agencies don't need to make any payments to MBIE.

Dates and renewal details

Start date:
Current term end date:
Contract Terms:
Three years + two rights of renewal. The first one is for a three year term, and the second one is for two years.
Renewals left: None

*Additional contract date information

Crown Transactional banking services:

This sub-category has a term of 8 years with no right of renewals and will expire on 30 June 2023.

Foreign exchange services, payment services, and card services:

These sub-categories have an initial term of 3 years ending on 30 June 2018. There are 2 rights of renewal available, the first one is for a 3 year term and the second renewal is for 2 years.

Notice - Banking Security Review

All the banks on the AoG banking panel have now successfully completed a security review with no high level risks found. The review looked at the security and integrity of the banks’ IT environments across the different AoG services and specifically at whether key security controls have been configured, implemented and are operating effectively within banks’ IT systems.

Service security certificates have been issued to the banks for the duration of the current contract. If you want to view these certificates or detailed review reports please email us.

Joining AoG contracts

To be able to purchase from this contract agencies and schools first need to join.

Joining AoG contracts

​​Roles and responsibilities

Each participant in this contract has responsibilities that they must meet as part of that contract.

Roles and responsibilities