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Using the banking services contract

  • 1
    Determine your requirements

    Agencies can purchase from any or all of the providers on the banking services panel. When deciding on the best choice for your agency, you should consider the following:

    • Which services do your agencies currently consume?
    • Who is/are your incumbent provider(s)?
    • What services do you require going forward?

    This is a good time to consider your agency’s requirements, purchasing strategy and priorities and whether it is beneficial to consider multiple providers or a single provider to meet your agency’s needs.

    The AoG banking services solution encompasses four sub-categories (Crown transactional banking services, foreign exchange services, payment services and card services). Determine which services your agency is eligible to access and which banking services your agency requires. Contact us if you have questions relating to the scope of the AoG banking services solution.

  • 2
    Compare providers

    Some providers offer bundled pricing if your agency signs up for multiple banking services sub-categories. We recommend this is considered throughout your assessment process. Check the services agreements for details.

  • 3
    Talk to providers

    When you are clear about your current contracts, your future needs and how they match with the scope of the AoG banking services solution, it is a good time to engage with the pre-selected providers and get more details about the services they can offer.

    We suggest you seek clarification on your responsibilities as a participating agency in regard to the services you will buy, as it will depend on the specifics of the banking solutions.

  • 4
    Complete a Services Order

    Once you’ve selected your preferred provider/s, you will complete a services order with your preferred provider for each banking services sub-category and begin your transition.

    The services order will allow you to automatically benefit from all standard services. You will have an option to buy non-standard or additional services as well on terms agreed between your agency and your provider(s). This includes charges, expenses, reporting, any specific service levels, IP rights or additional requirements.

    Consideration should also be given to any compliance requirements applicable to your agency such as the Cloud Computing Risk and Assurance Framework for government agencies. All State Service agencies are expected to follow the process in line with Cabinet direction.

    End of process

Contract resources

The following links outline the rules that apply to the usage of all MasterCard and Visa cards. You are required to read and understand the rules as they impose legal obligations on participating agencies.

MasterCard:

Visa:

Pricing comparison tool

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