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Talent acquisition services

Part of: Professional services Recruitment All-of-Government

Talent acquisition services (TAS) offer agencies specialist recruitment services from a panel of experienced providers.

Key details


Current View dates



Lead agency

Ministry of Business, Innovation and Employment

What's covered

Recruitment for:

  • permanent, temporary, and contractor placement types
  • roles in common administration and corporate, and common IT job families
  • services for payroll only contractors
  • placements in Auckland, Wellington and Christchurch.

What’s not covered

Non-primary services

This includes:

  • specialists specific to a sector
  • talent acquisition services provided outside of Wellington, Auckland or Christchurch.

There may be providers on the panel who can provide these services, but it’s not the objective of this contract. Eligible agencies can engage non-panel providers for these roles.

Consultancy services

The AoG consultancy services contract offers eligible government agencies advisory services from a panel of consultants.

We understand that in some cases it may be difficult to decide whether to use the consultancy services contract or the talent acquisition services contract. If you’re not sure which one’s the most appropriate, use the "Contractors and Consultants Guidance" published by the Public Service Commission to help you decide, or you can email us.

Consultancy services contract

Contractors and Consultants Guidance – Public Service Commission

How it works

The talent acquisition services contract allows participating agencies to access any of the panel providers for a broad range of services under the same general terms and conditions.

Features and benefits

The contract focuses on attracting, selecting and retaining talent through features such as:

  • candidate consent rather than candidate ownership
  • post-placement care and performance management of candidates, and
  • diversity and inclusion of candidates and providers, including Māori providers.

The talent acquisition services contract covers Auckland, Wellington and Christchurch. Participating agencies can use the Online Panel Directory (OPD) to support their buying decisions. In areas with limited coverage, you can use off-panel providers. If you want to discuss going off-panel, email us.

We’ve set-up a plain English contract for agencies to make it easy to use. Services and the pricing structure are clear and transparent.

  • Contract terminology is simple, clear, and easy to understand and follow.
  • Service orders are clearly defined around termination and clauses sign-off processes, and can be integrated into any e-recruitment solutions.
  • Providers must complete a mandatory service order checklist to improve service delivery to agencies.
  • There is flexibility to negotiate prices directly with providers, if required.
  • A fixed price list of additional services.
  • A reduced conversion fee for contractors on year two of their contract.
  • Annual cap on provider fees.
  • Support of broader outcomes.

Online Panel Directory

Professional services broader outcomes

Savings and costs


We use a standardised cost savings calculation to make reporting of contractual savings more consistent. You can expect savings to be the difference between:

  • the price an agency could individually negotiate in the current market (the baseline market price), and
  • the price through the AoG contract for the same purchases.


Most AoG contracts include an administration fee. This fee is a simple, effective and transparent way of recovering the cost of developing, sourcing, implementing and managing AoG contracts.

Rates in this contract include an administration fee of 1% of the provider fees for all TSO. The administration fee should be included in all quotes and estimates by providers.

Providers will collect the administration fee and pass it on to MBIE - agencies don't need to make any payments to MBIE.

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Dates and renewal details

Start date:
Current term end date:
Contract Terms:
Three years + two rights of renewal of three years
Renewals left: Two

Roles and responsibilities

Each participant in this contract has responsibilities that they must meet as part of that contract.

Roles and responsibilities