This page provides step by step instructions on how to use the All-of-Government (AoG) IT hardware contract. You may also find additional resources on this page.
Assess the panel of suppliers and identify the brands of products available. You can purchase any product that is within the scope of the contract and can purchase from any panel supplier at any time. You don't need to select a single supplier.
You should consider:
Request a quote from your chosen supplier(s). We recommend you talk to more than one supplier to discuss your requirements. You can then compare price and non-price aspects before making a decision.
The supplier will be able to advise you on the ordering process when you are ready to purchase. You will need to issue a purchase order either online or through the agreed process. You should discuss delivery requirements with the supplier at the time of purchase.End of process
Agencies participating in the IT hardware contract can appoint a Third-party agent (TPA) to purchase through the contract on their behalf.
TPAs provide expert advice and guidance on the purchase of IT goods and services, consolidation of ordering, reporting and invoicing, and analysis of your agency's IT requirements.
You can nominate as many TPAs as you wish and should assess your options and select TPAs that best suit your agency's requirements. You may choose to appoint a local supplier as a TPA. The suppliers to the IT hardware contract can also act as a TPA. Suppliers are often nominated as TPAs so they can procure IT products from other panel suppliers that they would usually be able to provide under the AoG contract.
The TPA may require access to commercially sensitive information, such as supplier prices and contact details. You should share this information with them on a need-to-know basis only and ensure you have appropriate confidentiality agreements in place (in addition to the non-disclosure agreement we may ask them to sign). You should never provide the TPA with your login details to the secure content of this website.
To nominate a TPA, you need to be participating in the IT hardware agreement and you need to complete a Third-party nomination form, and return it to us.
|TPAs must act in your agency's best interests.||
|TPAs should not add a mark-up to AoG IT hardware prices.||
|Any service charges agreed with a TPA should fall outside the AoG agreement.||
|Appointing a TPA does not restrict which AoG IT hardware suppliers you can purchase from.||
|Ensure that your TPA clearly understands and acknowledges their responsibilities in acting on your behalf.||
|Put in place a Confidentiality Agreement between your organisation and your TPA.||
|Provide the reference for any product quote to your TPA to allow them sufficient time to purchase the products on your behalf.||
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This section contains information which may be commercially sensitive and should not be shared publicly.