IT hardware

What’s covered

Products

Certain IT hardware products are considered essential. Participating agencies (excluding schools) must purchase desktops, laptops and monitors from panel suppliers.

Participating agencies are encouraged to purchase the following products from panel suppliers, but it is not required:

• Chromebooks
• thin clients
• tablets
• peripherals
• mobile phones
• large format interactive displays
• digital whiteboards
• projectors.

Mandated agencies must use the panel for all IT hardware products.

Services

The following services are provided by panel suppliers, but participating agencies are not required to use them:

• asset tagging
• BIOS tagging
• BIOS updates/configuration
• device imaging
• hardware component installation
• disposal, recycling and redeployment
• hard drive degaussing or wiping
• virus-free assurance
• device-as-a-service (DaaS)
• driver and firmware management
• on-site installation and deployment
• leasing.

What’s not covered

Some aspects of IT hardware are not included in this contract’s scope. Several of these are covered by different collaborative contracts.

• Telecommunications-as-a-service
• Infrastructure-as-a-service

Server equipment and networking solutions are not included in the scope of the IT hardware contract.

How it works

To use the IT hardware contract, your agency or school first needs to follow the joining process.

Joining this contract

Using the contract involves determining your needs, contacting the chosen suppliers, and then purchasing your desired products through their specific ordering processes. The IT hardware contract also allows your agency or school to appoint third party agents (TPAs) to purchase through the contract for you.

Using the IT hardware contract

Features and benefits

The panel of suppliers includes a combination of two manufacturers, five resellers, two retailers and an e-waste recycling specialist. Participating agencies don’t need to choose any one supplier for an exclusive relationship, they may purchase an in-scope product from any panel supplier at any time.

The IT hardware contract offers:

• significant hard and soft cost-savings in IT hardware related purchases
• flexibility in purchasing methods, with a choice of manufacturers, resellers, retailers and an e-waste recycling specialist
• a wide range of products
• discounted prices and certainty of quotation timeframes with each supplier
• additional bulk and committed supply discounts
• the ability to lease products, if you wish to do so
• the ability to appoint a third-party agent (TPA) to purchase through the contract on your behalf
• additional optional services
• access to promotions or discounted prices offered to the public
• recyclable or compostable packaging, and bulk supply pricing
• the ability to reduce carbon emissions related to freight
• Electronic Product Environmental Assessment Tool (EPEAT), TCO Certified and Energy Star certified products.

Reducing emissions and waste with IT hardware

Savings and costs

Savings

On average, larger agencies can save 8% and smaller agencies up to 14% on IT hardware purchases, when compared with the best prices outside of the contract.

Agencies participating in the IT hardware contract don't need to go through a full procurement process of their own, which can save time, effort and cost.

Costs

Most AoG contracts include an administration fee. This fee is a simple, effective and transparent way of recovering the cost of developing, sourcing, implementing and managing AoG contracts.

Rates in this contract include an administration fee of 1.5%.

Suppliers collect the administration fee and pass it on to MBIE. Agencies don't need to make any payments to MBIE.

Joining this contract

To purchase from this contract, your agency or school first needs to join. If this is the first All-of-Government contract your agency or school is joining, you’ll need to:

• check if you’re eligible to join
• sign a non-disclosure agreement
• create a RealMe login (to access the joining documents below).

Find more detail on these three steps:

Joining AoG contracts

Once you have completed this process, or if you’ve joined AoG contracts before, the next step is to read the Memorandum of Understanding (MoU) for the IT hardware contract. 

If your agency agrees to the terms of the MoU, sign and submit the online joining form or joining form PDF. These documents are in the Joining documents section below. You need an agency login to access it.

Once we receive your joining form, we’ll be in touch to confirm that your agency or school has been approved to participate in the contract.  

You can then purchase IT hardware using this contract.

Joining documents

In this section you can view and download the Memorandum of Understanding (MoU) for this contract, as well as access the joining form.

IT hardware joining form