When deciding on the best vehicle choice for your agency, you should consider the following questions:
You can use the vehicles catalogue to compare vehicles across:
The catalogue also lists vehicle maintenance and servicing options including warranties and service plans. These are optional extras which are available through the catalogue at the time of purchase.
Contact the relevant supplier in the first instance (not the local dealer) and place an order using the Purchase Order template.
Although the local dealer is not part of the sale transaction, your vehicle is still delivered via your local dealer. The local dealer is also paid to conduct pre-delivery servicing, which includes the initial WOF, warranty check and groom.
This creates the initial relationship and links your agency's vehicle to its local dealer for on-going servicing and maintenance.End of process
Agencies should ensure the vehicle is serviced at the supplier’s service centre (eg dealership) in accordance with the vehicle’s service schedule. Service intervals are listed in the Vehicles Catalogue.
This will help ensure the vehicle is kept in good, safe condition and checked by qualified service specialists. It is also an obligation under the terms of the vehicle warranty; the supplier will have no liability under the warranty for any problem arising as a result of any repairs, replacements or installation of parts that are not carried out by the supplier, or in accordance with the supplier's servicing requirements.
To assist agencies the following optional extras are available through the catalogue at the time of vehicle purchase.
Agencies have the option of purchasing an extended warranty when placing orders for vehicles. Suppliers must provide a three-year/100,000km warranty as a minimum with the option to extend to a four-year/ 100,000km warranty, although this can be at an additional cost to the agency. Some suppliers are offering five-year and six-year warranty options. Agencies should consider their vehicle replacement cycle when deciding whether or not extended warranties are needed.
Agencies have the option of purchasing a service plan when placing orders for vehicles. The service plans:
A table summarising the warranties and service plans offered by each supplier can be found in Contract resources.
The vehicles catalogue should meet your agency's needs most of the time. If you have a specific requirement that is not covered by the options available in the catalogue, please contact us or one of the contracted suppliers for assistance with sourcing an off-catalogue vehicles.
Information on the contracted suppliers’ off-catalogue discounts can be found in Contract resources.
Non-contracted suppliers may contact you with offers from time to time. Please let us know if this happens so that we can better manage the contract and its ongoing development.
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