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Using the motor vehicles contract

This page provides step by step instructions on how to use the All-of-Government (AoG) motor vehicles contract. You may also find additional resources on this page.

Using this contract

  • 1
    Assess your needs

    When deciding on the best vehicle choice for your agency, you should consider the following questions:

    • How will this vehicle be used? short or long trips? Passengers or cargo?
    • What environment will the vehicle mostly be used in? For example, urban, open road or off-road.
    • How many passengers will it need to carry?
    • Are there any specific vehicle requirements in your health and safety or human resources policies that need to be considered? 
  • 2
    Review the vehicles catalogue and make a shortlist

    You can use the motor vehicles catalogue to compare vehicles across:

    • vehicle details (class, sub-class, make, model, total cost of ownership rankings, body-style, fuel, and transmission options)
    • vehicle capability
    • safety
    • other specifications.

    Contract resources

  • 3
    Contact the supplier and arrange a test drive

    Contact the relevant supplier in the first instance (not the local dealer) and arrange a test drive of your shortlisted vehicles. At this point the supplier may use the local dealer to arrange the in-person portion.

    This is the time to plan any third-party accessories or fit-outs the vehicles need and discuss them with the supplier. These could be anything from signwriting to full body kits. 

  • 4
    Place your order

    Contact the relevant supplier in the first instance (not the local dealer) and place your orders(s). Make sure you include clear instructions around:

    • when you need the vehicles
    • where you need the vehicles
    • who will be responsible for receiving delivery of the vehicles (make sure to include their full contact details)
    • if you require any fit-outs or support from third parties. 
  • 5
    Collect your vehicles

    Although the local dealer is not part of the sale transaction, your vehicle is still delivered through them. The local dealer is also paid to conduct pre-delivery servicing, which includes the initial WOF, warranty check and groom.

    This links your agency's vehicle to its local dealer for ongoing servicing and maintenance. 

    This is also the time to check that you accept the vehicle and that it meets the agreed specifications. If you are unhappy with the vehicle, you can let the supplier know so they can remedy the problem.

    If you’re unhappy with the vehicle you can notify the supplier who will be required to resolve the issue. If you don’t notify them within 5 business days, the vehicle is considered accepted.

    End of process

Vehicle maintenance and servicing

Agencies should ensure the vehicle is serviced at the supplier’s service centre (for example, a dealership) to match with the vehicle’s service schedule. Service intervals are listed in the vehicle catalogue.

This will help make sure the vehicle is kept in good, safe condition and checked by qualified service specialists.

Warranties

Suppliers must provide a minimum 3-year, 100,000km warranty. Some suppliers are offering longer warranties or different warranties for batteries if the vehicle is an EV. Agencies should consider their vehicle replacement cycle when deciding whether extended warranties are needed.

Off-catalogue purchases

The vehicles catalogue should meet your agency's needs most of the time. If you have a specific requirement not covered by the options in the catalogue, please contact us or speak to a supplier for assistance.

For more information about contracted suppliers' off-catalogue discounts, email the AoG motor vehicles team.

Off-panel dealers

Off-panel dealers may contact you with offers from time to time. Let us know if this happens, so we can better manage the contract and its ongoing development.

Remember, this contract was created through an open tender process. Off-panel dealers had the same opportunity to secure a place as the panel of contracted suppliers, but either decided not to bid or were unsuccessful at the time. Typical reasons for a dealer not being selected are vehicles not meeting required standards (safety, emissions, etc.), the dealer offering a limited range of vehicles, and Total Cost of Ownership (TCO) not being as competitive as the successful suppliers.

Contract resources

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Commercially sensitive content

This section contains information which may be commercially sensitive and should not be shared publicly.

To view this content, you must be logged in, approved for secure content access, and your agency must be signed up to the contract. 

For assistance, please contact nzgppsystems@mbie.govt.nz 

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Commercially sensitive content

This section contains information which may be commercially sensitive and should not be shared publicly.

To view this content, you must be logged in, approved for secure content access, and your agency must be signed up to the contract. 

For assistance, please contact nzgppsystems@mbie.govt.nz 

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