Booking travel
Once an agency/school has completed the joining process they can begin purchasing from the contract and passenger’s travel is conducted as usual.
All international travel needs to be booked through a travel management services supplier (TMSS). Domestic travel may be booked either through a TMSS or directly with the suppliers via the methods listed below.
Booking methods for international suppliers
|
Supplier |
Booking method |
Payment method |
|---|---|---|
|
Air NZ |
Through TMSS and through Air NZ DCP (selected routes) |
Air NZ Travelcard which can be consolidated by a TMSS |
|
Emirates |
Through TMSS only |
Through TMSS |
|
LATAM |
Through TMSS only |
Through TMSS |
|
Lufthansa |
Through TMSS only |
Through TMSS |
|
Malaysia Airlines |
Through TMSS only |
Through TMSS |
|
Qantas |
Through TMSS only |
Qantas UATP charge account, which can be consolidated by a TMSS Any agency that participated in the original AoG air travel contract will likely already have an account, which can continue to be used. |
|
Singapore Airlines |
Through TMSS only |
Through TMSS |
|
Qatar Airways |
Through TMSS only |
Through TMSS |
|
United Airlines |
Through TMSS only |
Through TMSS |
Booking methods for domestic suppliers
|
Supplier |
Booking method |
Payment method |
|---|---|---|
|
Air Chathams |
TMSS; or If booking direct:
|
Through TMSS; or If booking direct, weekly invoice to your agency. |
|
Air NZ |
TMSS; or Air NZ DCP |
Air NZ Travelcard which can be consolidated by a TMSS |
|
Golden Bay Air |
TMSS; or If booking direct:
|
Through TMSS; or If booking direct, monthly invoice to your agency. |
|
Jetstar (part of Qantas) |
TMSS; or If booking direct:
|
The Qantas UATP charge account used for Qantas can be used with Jetstar, both via a TMSS and/or the Jetstar Business Hub. |
|
Sounds Air |
TMSS; or If booking direct:
|
Through TMSS; or If booking direct, monthly invoice to your agency. |
|
Sunair |
TMSS; or If booking direct:
|
Through TMSS; or If booking direct:
|
Booking resources
Further information on purchasing direct and/or combining it with using a TMSS is provided in our guide: Managing travel - Travel management services vs booking direct. See the AoG travel pricing model page for further information.
Off-panel purchasing
Participating agencies and schools are required to use the suppliers on the panel.
Participating agencies and schools can only purchase flights from non-panel suppliers if the panel suppliers cannot meet the needs of that journey (eg scheduling, capacity or the availability of fares for the participating agencies/schools preferred travel dates).
Agencies who must apply the Government Procurement Rules (see Rule 5 for a full list) are required to purchase air travel services from the AoG air travel services contract unless there is a good reason not to.
Rule 5 - Who the Rules apply to
Any agency considering entering into a contract for the supply of air travel services outside of AoG is encouraged to contact us and discuss its requirements in the first instance.