Responding to queries
How to reply to suppliers' questions about a procurement.
- Suppliers may ask questions about any Notice of Procurement.
- An agency must promptly reply to all questions and reasonable requests for information from suppliers. If an agency is unable to reply to a question promptly, it should consider extending the deadline for responses.
- When an agency responds to a supplier’s question, it must not give information that might give that supplier an unfair advantage over the other suppliers. If an agency wishes to disclose advantageous information, it must make it available to all suppliers at the same time.
- When an agency responds to a supplier’s question, it must not discuss or disclose another supplier’s confidential or commercially sensitive information.