Skip to main content

Log in with RealMe

To access the Procurement online service, you need a RealMe login. If you've used a RealMe login somewhere else, you can use it here too. If you don't already have a username and password, just select "Log in" and choose to create one.

What's RealMe?

To log in to this service you need a RealMe login.

This service uses RealMe login to secure and protect your personal information.

RealMe login is a service from the New Zealand government that includes a single login, letting you use one username and password to access a wide range of services online.

Find out more at www.realme.govt.nz.

Rule 33:
Debriefing suppliers

Primary requirement

  1. Agencies must offer each unsuccessful supplier a debrief.

Application

  1. Agencies must debrief suppliers that ask for a debrief within 30 business days of the date the contract was signed by all parties, or 30 business days of the date of the request, whichever is earlier. 
  2. Agencies must provide information at the debrief that helps the supplier to improve future tenders or responses. 
  3. At a minimum, the debrief must:
    1. include the reason/s the proposal was not successful
    2. explain how the supplier’s proposal performed against the criteria or any pre-conditions (Rule 14) and its relative strengths and weaknesses
    3. explain the relative advantage/s of the successful proposal
    4. address the supplier's concerns and questions.
  4. At the debrief, agencies must not disclose another supplier’s confidential or commercially sensitive information (Rule 5).

More information

Definition of supplier debrief

Information an agency provides to a supplier who has been unsuccessful in a particular contract opportunity, that explains:

  • the strengths and weaknesses of the supplier’s proposal against the tender evaluation criteria and any pre-conditions
  • the reasons the successful proposal won the contract
  • anything else the supplier has questioned.

More information on debriefing

You must offer suppliers a full debrief. Telling suppliers about the strengths and weaknesses of their proposal gives them an opportunity to improve future proposals.

Agencies that debrief suppliers will have fewer complaints.

You can debrief suppliers by phone, email, letter, or at a meeting. The method you choose should reflect the nature and complexity of the procurement.

It’s good practice to provide a debrief for secondary procurements too, if an unsuccessful supplier requests it. 

See the guide to supplier debriefs and checklist for supplier debriefs for more information.

Top