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Courier services

Part of: Logistics Office Syndicated

This contract offers domestic and international courier services at competitive courier rates.

Key details



Current View dates arrow-down-icon Expires 31/03/2022



Lead agency

Accident Compensation Corporation

What's covered

The courier services contract covers:

  • Courier products and services
  • Technology and systems
  • Purchase to pay

The following value-adds are also available through the contract:

  • NZ Post will be carbon neutral by 2030
  • Fully recyclable paper bags implemented by the end of this year
  • NZ Couriers have a commitment to reduce carbon emissions
  • Service standards
  • Customer satisfaction surveys
  • Training
  • Product and service requests
  • Product returns
  • Nationwide courier services
  • Urgent and same day services
  • Pick up and collection of international courier consignments
  • Schedule runs
  • Delivery of consignments
  • Sensitive information consignments
  • Misplaced, damaged or lost consignments
  • Incorrect address and undeliverable consignments
  • Security and confidentiality
  • Exclusions and prohibited consignments
  • Helpdesk services

Agencies have access to standardised service descriptions, appropriate terms and conditions of supply, and a consistent engagement process.

What's not covered

Heavy freight haulage and sea freight shipments.

Dates and renewal details

Start date:
Current term end date:
Contract Terms:
Three years + one right of renewal of two years
Renewal left: none

Buyer's guide

Joining this contract

If you are interested in this contract, read the buyer's guide and complete the pre-joining letter found in the buyer's guide (Appendix 1), and scan and email it to procurement@acc.co.nz.