The New Zealand government is creating a cohesive technology infrastructure that’s available to all agencies in the public sector.
Key objectives include:
In response to these objectives, GCIO has developed a package of shared services that is easily scalable and provides agencies, particularly those co-locating, with greater flexibility, efficiencies and security. GCIO operates packages of shared services that:
By introducing shared services to your agency, existing geographical restrictions for the availability of your agency ICT services disappear. Shared services enable greater ease, lower cost and more effectiveness for:
ICT considerations should be included at the early stages of the project and your agency’s desired technology outcomes included in the design brief.
GCIO, with Statistics NZ, have created a suite of guidelines to help lead agencies and participating agencies create a government shared services ICT solution to suit their co-location. The guidelines explain the actions needed to implement a shared ICT solution. There are eight ICT shared accommodation guidelines and standard operating procedures available.
Contact the GCIO team at gcio@dia.govt.nz for more information on the guidelines.
For a co-location, agencies need to consider what combination of services will deliver the best outcomes for their end users. GCIO has a shared services panel which can help provide these outcomes.
We recommend lead agencies work with GCIO and Statistics NZ to develop and execute an MoU for ongoing services.
Mobility (Connectivity, WIFI/LAN/WAN)
A single network fabric that is location agnostic and allows agencies to connect to home networks. Each participating agency only brings devices that support staff flexibility to work from different workspaces or other areas within the office.
Printing
A single, fleet of MFDs, usable by all agency users and with guest printing services.
Meeting room technology
Meeting spaces have plug ‘n’ play capability for presentations and group document review and work with network accessibility for all users.
Video conferencing capability is overlaid onto meeting rooms as appropriate for the level of inter-office interaction.
Resource Booking
A means for occupants to easily identify availability and book shared resources. Ideally integrated into an agency’s mail/calendar application.
Building Directory
A single view of tenants and their locations in the office, easy to keep updated.
Telephony
Capabilities which allow tenants to be flexible and work at different workspaces and areas within the office.
Business Insights
Capabilities which allow facilities management to understand how often different spaces are being used, with options to add the ability for staff to find available workspaces and people.
Support
A single point of contact ensuring all tenants can easily make use of the site ICT resources.