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​​What is a property plan?

​Property plans describe an agency’s intended actions as they relate to property, including what needs to be added, changed or removed from the portfolio in order to efficiently support workforce expectations and delivery of long-term goals.

Strategic thinking and interventions inform property planning

Strategic thinking is where the agency’s long-term vision and goals are established, usually resulting in strategic intentions such as a Statement of Intent. This process considers how different strategic interventions might be applied in order to deliver the agency’s strategic intentions. The types of interventions that can be applied include:

  • changing how the agency uses assets such as property and workplaces
  • influencing demand for services
  • changing regulatory or operational policy settings
  • influencing the capability of the supplier market
  • changing the way services are delivered or levels of service, and
  • changing the business model or investment approach.

Once the strategic intentions and objectives are clear these will inform strategic planning (such as LTIPs and Four-year Plans) and functional planning such as property planning.

Integrating HR, property planning and ICT planning

Workplaces are often described as a ‘three legged stool’; where the legs are represented by people, place and technology. This refers to the staff, or workforce, being the engine of an organisation, and being reliant on facilities and technology to do their job.

Organisations rely on the three 'legs’ to plan and operate in an integrated manner to foster an engaged and productive workforce and successfully achieve its outcomes. Property teams need to be closely engaged with relevant people and technology functions.

  1. People are the centre and engine of an organisation and the right culture is critical to a productive, healthy, efficient and effective workplace.
  2. Place (property or facilities) relates to the right physical working environment, which is critical to achieve the desired culture and productive staff.
  3. Technology should directly support staff to be productive.