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Creating a successful co-location

For co-locations to be successful, they must be established and operated with three principles in mind.

1. It’s a partnership

While one agency takes the lead, all occupants:

sign up to the same commercial terms and are bound by those arrangements
pay a fair share of the establishment and operating costs, based on their area allocation
make joint decisions about the project and the operational aspects of the building
respect each other’s business needs and work together to solve issues
put a governance framework in place to manage the partnership at both an operational and strategic level
act in a transparent way, particularly around their changing needs and financial constraints.

The lead agency should take an objective view of the project and building, not an agency-centric view.

2. You’re creating a community

This means:

engaging with local people about the co-location solution
focusing on how agencies will work in the building
putting agency-neutral building support in place at the co-location site
putting agency-neutral procedures for raising operational issues in place
demonstrating and promoting the shared use of space between agencies
acknowledging that some individual agency policies and procedures may need to be adjusted to work in a particular site.

3. It’s an opportunity to innovate