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IT managed services

Part of: ICT Services Syndicated

The IT managed services (ITMS) contract provides technology support, service delivery management and service aggregation for an agency’s ICT requirements.

Key details


Current View dates



Lead agency

Department of Internal Affairs
Dave Jackman
Manager AoG ICT Capability

Latest news

The Information Technology Managed Services (ITMS) common capability contract has expired.

The Department of Internal Affairs (DIA) is currently engaged with the market to define the wide range of Service Integration and Managed Services (SIMS) that may be consumed by agencies. The scope of these services could include cloud based and ‘as a service’ offerings, innovative and outcome based commercial models, and traditional IT Managed Service (ITMS) models.

These services will be made available to agencies to procure via the digital Marketplace over the next few months as additional service channels and catalogues are launched.

What's covered

The IT managed services (ITMS) contract covers:

  • technology support, service delivery management and service aggregation for an agency’s ICT requirements.
  • integration of third party ICT services within a common service delivery framework.

ITMS is designed to align ICT services with business outcomes and introduce consistency in the way services are delivered, measured and managed.

Dates and renewal details

Start date:
Current term end date:
Renewal details:
Currently in final renewal
Expiry details:
8 May 2019

Joining this contract

To join and buy off the contract, visit IT Managed Services - digital.govt.nz