Businesses are seeing improvements in government’s procurement activity, including clearer tender documents and more regular contract review meetings, the latest New Zealand Government Procurement (NZGP) Business Survey shows.
Each year NZGP asks businesses that supply government with goods and services about how they perceive the quality of government procurement and their experience working with government agencies before, during and after a tender process.
The 2018 results demonstrate significant progress since these surveys began four years ago and businesses’ experience with government procurement activity is improving year on year. This year there was a 10 per cent increase in businesses who positively rated the overall quality of government procurement activity. Other key findings include a greater awareness of the complaints processes available and an increase in the number of businesses that would recommend government as a customer compared with 2017.
The 2018 survey provides a wealth of information for how government could improve its procurement practice including how agencies can better engage with the market in the early planning stages and how to work effectively with suppliers.
The responses help track the impact of the government’s efforts to improve procurement practice while helping shape NZGP’s work programme.
The fifth edition of the annual survey ran from 6 March to 10 April 2018 and received a record 2,534 responses, an increase of 21 per cent from the previous year.
You can read the New Zealand Government Procurement Business Survey 2018 report as well as previous years’ reports, and a companion report that focuses on providers of community and social services.