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New framework to manage significant service contracts

7 July 2016

New Zealand Government Procurement is launching a new framework to help agencies across government manage their significant service contracts.

About significant services contracts

Significant service contracts are contracts that are critically important to an agency’s business objectives and/or present serious risks to an agency, the economy or New Zealand.

These contracts may include:

  • critical health and social services and ICT systems your agency is dependent upon,
  • major outsourced contracts; and
  • strategically important infrastructure contracts.

About the significant services contracts framework

The framework guides effective management practices within an agency, ensuring accountability and oversight.

It also provides:

  • criteria to help identify significant service contracts within agencies,
  • the standards for the effective management of these contracts; and
  • reporting tools.

Agency Chief Executives, and those in senior governance and assurance positions, will need to report on significant service contracts, and this framework will help you to do this.

Seeking feedback on the framework in July and August

We are seeking feedback from agencies on the framework and supporting tools during July and August.

We will look to formally launch the framework across government later this year.


Last updated 7 July 2016