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Award for Best Public Procurement Project

3 August 2017

Congratulations to our colleagues at the Ministry of Social Development (MSD) and Department of Internal Affairs (DIA) on winning the CIPS (Chartered Institute of Procurement & Supply) Best Public Procurement Project award at the Australasia Conference & Supply Management Awards 2017.

The winning SmartStart project addresses the challenges New Zealanders have in navigating their way around government services. The new digital channel makes it easier for parents and caregivers to access information and services for themselves and their babies, saving time and effort for parents and health practitioners. It also provides a secure tool to allow information sharing between agencies, with DIA to register the birth, MSD for financial assistance, and Inland Revenue for the child’s IRD number.

With a tight project timeframe from start up in March 2016 to the Christmas 2016 delivery date, an Agile approach to procurement was required. The SmartStart team were aiming to create a cross-agency data sharing and communication service which was unique in the world, so sufficient time had to be allowed for the successful supplier to develop and deliver the end product. This meant that only three months was available to develop the requirements, undertake the procurement process, select the successful supplier and negotiate a contract.

Judging panel said of the project “An excellent example of innovative and flexible procurement practices delivering a great outcome for the departments and directly benefitting the end customer”.

From the statistics available, it is clearly working! Of the 19,484 babies born in the first four months, 6,076 clicked to register their baby’s birth through SmartStart.

Last updated 3 August 2017