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Demystifying Procurement

From planning a project to managing the contract, Demystifying Procurement aims to raise your awareness of key tools and techniques required to navigate your way through the procurement life-cycle as smoothly as possible.

This introductory course is especially useful for:

  • Non-procurement specialists with responsibility for managing or undertaking procurement or with a general interest in procurement
  • Those new to a procurement-related role
  • Procurement specialists wanting to update themselves on best practice

You can choose from completing the self-paced online modules or attending face-to-face workshops.

Course outline

Self-paced online modules

Face-to-face workshops

Course outline

This introductory training course covers the eight stages of the procurement life-cycle.

Procurement lifecycle

By the end of the course you should have an understanding of:

  • Specifying and eliciting business requirements
  • Market analysis tools and techniques
  • Developing a procurement plan
  • Selecting the right procurement approach
  • Approaching the supply market
  • Evaluating and selecting suppliers that deliver the greatest value for money
  • Negotiating and contracting
  • Managing and reviewing supplier relationships
  • What to do when things go wrong in the relationship

Self-paced online modules

We have created four online modules using the course content from the popular face-to-face workshop. The self-paced modules have interactive graphics and tables to bring the content to life, links to procurement tools and guidance on this website and practice questions at the end of each section to help cement learning.

These online modules are available free of charge.

Access the online modules via the links below:

Module 1: Plan (part 1)

Module 1 covers the project initiation, needs and market analysis sections of the planning phase. The module will take you through identifying and understanding key stakeholders and their needs, putting together a project team, probity considerations and understanding the supply market.

Module 1 should take approximately 30 minutes to complete.

Module 2: Plan (part 2)

Module 2 covers the specification of requirements and planning approach to market sections of the planning phase. The module will take you through key considerations when specifying your requirements, determining which approach to market strategy is right for the procurement, evaluation methodology, what should go into the procurement plan and starting to think about the contract construct.

Module 2 should take approximately 30 minutes to complete.

Module 3: Source

Module 3 covers the sourcing phase of the procurement life-cycle, including approach to market; supplier selection and contract negotiation and award. The module will take you through what needs to go into your RFx documentation, publishing a notice of procurement, convening the evaluation panel and evaluating responses, negotiation theory, contract arrangements and debriefing unsuccessful respondents.

Module 3 should take approximately 50 minutes to complete.

Module 4: Manage

Module 4 covers the manage phase of the procurement life-cycle, including managing the contract and relationships and reviewing procurement outcomes. The module will take you through the three key elements of contract and relationship management, the relationship spectrum, dispute resolution considerations and the review cycle.

Module 4 should take approximately 25 minutes to complete.

Face-to-face workshops

We are revamping the face-to-face version of this course and making it more accessible to a wider audience.

To find out more about the course, costs and delivery dates in Auckland, Wellington and Christchurch contact us at


Last updated 8 October 2015