Guide to buying and managing social services
This section of the website is new and in beta-testing. Contact us at email@example.com with your feedback.
If you procure social services on behalf of a government agency, this guide is for you. It gives you tools, tips, and processes that are good practice when procuring social services, and that align with the Government Rules of Sourcing.
‘Procurement’ means all aspects of acquiring and delivering services. Procurement begins with identifying the need and finishes when the contract ends.
‘Social services’ are those ‘dedicated to enhancing people’s economic and social wellbeing by helping them lead more stable, healthy, self-sufficient and fulfilling lives’. Providers include non-governmental organisations (NGOs), not-for-profit and for-profit organisations and individuals.
We will review the guidance once it has been in use for 12 months. Please road test it and share your comments by email.
What you will find in this guide
The guide is split into six sections.
- Understanding procurement in the social services sector: this section looks at the context of procurement, including the lifecycle and the Government Rules of Sourcing.
- Procurement in the wider strategic context: this section helps you to see your procurement in the wider environment of your agency, other government agencies, service providers, and New Zealand.
- Supporting policy and service design: this section explains why and how procurement people can become involved in commissioning.
- Developing a procurement plan: this section takes you through the steps of planning your procurement.
- Sourcing services: this section takes you through the steps of sourcing services from service providers.
- Managing contracts: this section explains how to manage your contract throughout its life.