Search this website
| Options Options
Search Type
Home > For agencies > Buying and managing social services > Guide to buying and managing social services
Document Actions

Guide to buying and managing social services


This section of the website is new and in beta-testing. Contact us at with your feedback.

If you procure social services on behalf of a government agency, this guide is for you. It gives you tools, tips, and processes that are good practice when procuring social services, and that align with the Government Rules of Sourcing.

‘Procurement’ means all aspects of acquiring and delivering services. Procurement begins with identifying the need and finishes when the contract ends.

‘Social services’ are those ‘dedicated to enhancing people’s economic and social wellbeing by helping them lead more stable, healthy, self-sufficient and fulfilling lives’. Providers include non-governmental organisations (NGOs), not-for-profit and for-profit organisations and individuals.

We will review the guidance once it has been in use for 12 months. Please road test it and share your comments by email.

What you will find in this guide

The guide is split into six sections.


Last updated 15 March 2017